Privacy Policy

Introduction

BILLABONG KOALA & WILDLIFE PTY LTD or its licensors are committed to protecting your privacy as an Internet user whenever you buy goods or services from a Merchant which uses BILLABONG KOALA & WILDLIFE PTY LTD. The Merchant will generally be using BILLABONG KOALA & WILDLIFE PTY LTD when the cardholder is using a credit or debit card over the Internet, Phone, Fax, Unattended or Integrated EFTPOS system. BILLABONG KOALA & WILDLIFE PTY LTD recognizes its responsibility to keep confidential at all times any information which BILLABONG KOALA & WILDLIFE PTY LTD acquires in connection with such a transaction, whether directly from the Cardholders or Merchant. BILLABONG KOALA & WILDLIFE PTY LTD protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; BILLABONG KOALA & WILDLIFE PTY LTD responsibility is limited to protection by BILLABONG KOALA & WILDLIFE PTY LTD of information which BILLABONG KOALA & WILDLIFE PTY LTD obtains. BILLABONG KOALA & WILDLIFE PTY LTD itself cannot, of course, control the use or disclosure by your supplier of any information which they obtain from you.

Collection of Information

To enable BILLABONG KOALA & WILDLIFE PTY LTD to provide secure payment facilities it will typically acquire information which may include the Cardholder's name, credit card number (with the expiry date) and billing address.

Use and Disclosure of Information

BILLABONG KOALA & WILDLIFE PTY LTD uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and BILLABONG KOALA & WILDLIFE PTY LTD’ own or the Merchant's bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to the Merchant or Acquirer through Payline - BILLABONG KOALA & WILDLIFE PTY LTD web based transactions management system, which allows Merchants to track transactions and process refunds.

Security

BILLABONG KOALA & WILDLIFE PTY LTD is committed to data security. BILLABONG KOALA & WILDLIFE PTY LTD uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, BILLABONG KOALA & WILDLIFE PTY LTD stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When BILLABONG KOALA & WILDLIFE PTY LTD transmits sensitive information (such as a credit card numbers), BILLABONG KOALA & WILDLIFE PTY LTD protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption.